PRIVACY POLICY STATEMENT

Fire and Safety Australia Pty Ltd acknowledges the importance of protecting the privacy of personally identifiable information collected about our customers. Whenever we collect, handle, store or use information about you from our website, we try to comply with the National Principles for the Fair Handling of Personal Information. For the purposes of this Privacy Statement, the word customers includes visitors to our web sites, users of our services, purchasers of our products and advertising customers.

Personal Information
We collect and track personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.

We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us. We may also acquire lists from other sources, both from other companies and from other public documents.

Use of Information
We usually collect personal information such as your name, address, telephone number, and in some instances, your financial details. When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes.

We may share your information with other companies which are related to Fire and Safety Australia Pty Ltd, within Australia. We or they may also use your personally identifiable information to assist us in improving our products and services and any of us might be in touch to let you know about goods, services, or promotions which may interest you.

Use by Third Parties
Fire and Safety Australia Pty Ltd may disclose your information to its service providers and contractors from time to time to help us to provide and market our goods and services to you. We may also share your information with third parties who provide prizes for competitions or special offers. If we do this we generally require these parties to protect your information in the same way we do.

Use of Aggregate Data
We may collect certain non-personal information to optimise our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.

Fire and Safety Australia Pty Ltd may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by Fire and Safety Australia Pty Ltd or provided to others as a summary report for marketing, advertising or research purposes.

Security
Fire and Safety Australia Pty Ltd strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from loss, misuse or unauthorised disclosure or use. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

Access to Personal Information
You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why. To request access, please contact us as set out at the end of this document.

Cookies
We may use a feature of your browser called a ‘cookie’ which identifies your computer to our server. Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

Online Links to Third Party and Co-Branded Sites
Fire and Safety Australia Pty Ltd may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be “co-branded” with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.

Fire and Safety Australia Pty Ltd is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user’s convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by Fire and Safety Australia Pty Ltd of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.

What else you should know about privacy on the Internet
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.

For further information
Please contact us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy.