Frequently Asked Questions

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Fire & Safety Australia conducts the majority of our training on-site at our client’s worksites. This ensures that we can directly ‘tailor’ the content of the training to the workplace and class requirements. We deliver high quality training courses that are taught only by emergency services qualified instructors.

Fire & Safety Australia has a professional reputation in the industry. Here is a small selection of what our customers have to say about how we are different to other training companies. To see all our client results visit our testimonials page.

“We keep coming back to you because you customise your training to our business and the high quality of the training.”

Wendy, Virgin Tech

“My experience with F&SA has always been of a very high professional standard. I highly recommend you.”

Daryl, United Petroleum

“You guys are FIRST RATE. From theory to practical training F&SA are the benchmark.”

Blair, Amcor Australasia

‘Fire & Safety Australia were able to tailor their training to meet our specific site requirements. Their training package has been well received by class participants’.

Chris, BlueScope Steel

“FSA provide a professional, friendly and efficient service that exceeded our high expectations!”

Kelly, Delrios Winery

How is Fire & Safety Australia different from other training companies?

Don’t waste time and money undertaking training that is too little or too much for your requirements. Our friendly staff can advise you of what training you should undertake after asking you some specific questions related to your industry and your organisation.

Our team are highly trained so we can help you decide on training that:

  • Meets your legal obligations
  • Is cost effective based on your budget
  • Best meets your industry and site requirements
  • Is directly tailored to the needs of your personnel
  • Is conducted by professional emergency services personnel
  • Our team are all experienced firefighters, paramedics and emergency personnel. We can provide you with up to date, compliant and cost effective professional training services.

Will you come on-site to complete the training?

Yes. Fire & Safety Australia will come on-site to your workplace. We are firm believers that most of the time, the best training is held on-site at your location. Not only does this reduce travel costs for you, but it means our instructors can look at your organisation equipment, procedures and work environment.

But we don’t have an appropriate training venue?

No problem. Fire & Safety Australia has venues around the country that we can use for corporate training. We also make use of these venues for our regular public training courses.

Will Fire & Safety Australia understand our training requirements?

Yes. During your enquiry and booking our main objective is to gather lots of information about your training requirements. This way when our staff go on-site they have an awareness of your workplace, what you want to get from the training and what sort of work you do.

Our highly experienced personnel once on-site will directly tailor our training to your industry and your site requirements. For our large customers completing 10+ courses per annum, we will write a specific training course based on your work procedures and incorporate your procedures into our presentations.

Is Fire & Safety Australia’s Training nationally recognised and who accredits your training courses?

Yes. Fire & Safety Australia’s training courses are nationally recognised. We are a Registered Training Organisation who is accredited by the Victorian Registration and Qualifications Authority. We have national recognition in all other Australian states.

Who Conducts Fire & Safety Australia’s Training Courses?

Our Professional Team. Our team are all experienced firefighters, paramedics and emergency personnel. All have experienced First Aid Emergencies, Performed CPR, responded to Fires, Responded to Motor Vehicle Accidents and other emergencies.

Our team are constantly recognised by our clients as the ‘best trainer we have had’. Below are some examples of feedback about our team:

“The presentation skills, knowledge in subject matter and passion exhibited by our instructor from Fire & Safety Australia was second to none. Our instructor was able to explain all the fields and issues related to confined space safety to several levels of our organisation, with great accuracy and clarity”.

Charles – Nationals HSE Manager Distribution Centres Kmart

“The facilitator who delivered the training was very professional in his approach and passionate about his trade. My team of operators were left with no doubts, and I feel that their level of competence has left them more than capable to conduct confined space work in the future with confidence. I would not hesitate in recommending Fire and Safety Australia to any organisation requiring training in this field.”

David – Manager Tenix Alliance Pty Ltd

“Our instructor presented the information in a clear and concise manner and he allowed time for questions, enabling us all to learn at our own specific pace. I was very impressed throughout all stages of the presentation his ability to vary the speed of the course to ensure that everyone remained on the same page.

From theory to practical Fire & Safety Australia’s approach was first rate. The time spent with Steve from Fire & Safety Australia’s has allowed us to negotiate complicated and difficult tasks in a safe and time efficient manner by enabling us to step out possible issues before they arise.”

Blair – Supervisor Amcor Australasia

“Many of the guys referred to your training as vibrant, energetic and most importantly, comments made “he knows his stuff”!! They were impressed by the way you presented the training and the class interaction you enforced.”

Audrey -Training Coordinator

Does Fire & Safety Australia have experience in my industry?

Yes. Fire & Safety Australia has experience across all industries. We have completed training for mine sites, Petrochemical plants, the construction industry, the manufacturing industry, schools, aged care residences, hospitals, oil rigs, factories, prisons, high rise apartments, offices and many more. Our team are all experienced firefighters, paramedics and emergency personnel. All have experienced First Aid Emergencies, Performed CPR, responded to Fires, Responded to Motor Vehicle Accidents and other emergencies. Our team have visited hundreds of sites and conducted hundreds of courses.

Do you want instructors who can ‘walk their talk’? Who have been there and done it all before? Who are recognised as professionals across the industry?

Is Fire & Safety Australia held accountable for training consistency and quality?

Yes. We are so confident in the professionalism of our instructors and their knowledge of their subject areas that we offer you a no questions asked 100% Money Back Guarantee!

What will we learn in our training course?

The legal requirements involved with the work
Everything that is required in your states legislation and Australian Standards
The safest way to complete the work / respond to emergencies
Ways to reduce the hazards involved with the work
Leading Industry techniques to complete the work

From emergency services instructors who cumulatively have 100’s of years in responding to workplace emergencies
Both in the classroom using DVD’s, Audio Visual Presentations, Textbook, Power-Points and Whiteboards
Outside the classroom using equipment, site risk assessments, drills, emergency response exercises, site visits etc

Is this another boring theory session, or do we get interesting ‘hands on’ training?

NO! Our training is designed to be held inside the classroom and outside. Whilst the amount and type of practical activities depend on the course type, all of our training courses have a practical component.

For example during a Fire Extinguisher Training course, participants will get to use fire extinguishers on real fires and use real fire blankets. During Breathing Apparatus Training personnel will use Breathing Apparatus equipment and use it in a variety of scenarios.

Can we book our training courses online?

Yes. Click here to visit our online course booking / enquiry page.

Our largest customers have internet client access. This allows them to book their training courses, add participants, maintain learner records and stay posted of refresher training requirements.

I’m looking for a single provider for all of our training in Fire, Safety and First Aid across Australia. Can you provide these services?

Yes. Contact us today and join BlueScope Steel, Bostik, Royal Australian Navy, Parmalat, Alpha Catering, Cement Australia, Virgin Tech, Bunnings, John Holland and other large Australian companies who choose Fire and Safety Australia as their sole national preferred training supplier.

We are specialists in conducting courses across Australia for our largest clients. Click here and look at some of the feedback that we have received from Australia’s biggest companies.

What customers do you currently provide training for?

Currently Fire & Safety Australia completes training for companies across Australia of various size and across all industries. We currently carry out training at our venues for our regular monthly training courses

But our specialist area is large corporate clients. We provide training for Australia’s largest companies including BlueScope Steel, Bostik, Cement Australia, Virgin Tech, Bunnings, John Holland Group, Group Custodial Services, Port Phillip Prison, Spotlight and many more.

Contact us today on 1300 88 55 30 and add your company to this prestigious list of Australian companies.

What forms of payment are accepted?

We currently accept the following methods of payment:

Cash
Cheque
Direct Deposit (EFT)
Credit Cards
Paypal

My company is different will your personnel understand our work environment?

Yes. Our personnel are known as experts in the industry. Our personnel are all experienced emergency services instructors who will tailor the training course directly to the needs of your personnel. Our Team have 100’s of years of emergency services experience across all Australian Industries. We will ensure that your personnel leave with the skills and knowledge required to undertake their work more safely.

Does FSA run training courses atremote locations (i.e. Mine sites, Oil Rigs) across Australia?

Yes. FSA has previously run Fire & Safety training off-shore and across the Asia Pacific region. We can run this training on-site at your location using your equipment and incorporating your work procedures and safety documentation. Click here to see the companies that we are currently training.

I only have 1-2 people to get trained, does FSA run public training courses?

Yes. Click here to see our regular monthly public training courses.

Our regular public training courses vary slightly from state to state but generally include Fire Training, Confined Space Entry Training & Height Safety Training.

The last instructor we had was hopeless….do your instructors know their stuff?

Yes. Fire & Safety Australia’s team are widely experienced and known as experts in their field. Just look at some recent feedback that we received from our clients on our tesstimonials page and remember that we have a no questions asked 100% money back guarantee.

Our team are all experienced firefighters, paramedics and emergency personnel. All have experienced First Aid Emergencies, Performed CPR, responded to Fires, Responded to Motor Vehicle Accidents and other emergencies. Our team have visited hundreds of sites and conducted hundreds of courses.

Do you want instructors who can ‘walk their talk’? Who have been there and done it all before? Who are recognised as professionals across the industry?

Can FSA provide training at our company premises offshore in the Asia Pacific region?

Yes. FSA has previously run Fire & Safety training off-shore and across the Asia Pacific region. We can run this training on-site at your location using your equipment and incorporating your work procedures and safety documentation. Click here to see the companies that we are currently training.

How do we get started?

We are ready to take your enquiry now. Please contact us and join Australia’s largest companies in tailored training for your organisation.

As experts in our field and staff across Australia, there is no better company for you than Fire & Safety Australia. We look forward to hearing from you.

Call us now on 1300 88 55 30 or click here and fill in the online enquiry form so that we can assist your company today.

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